Job Descriptions:

We are looking to hire passionate, curious, and creative individuals to join us as Telesales Executives.

Core Responsibilities:

• Sell and support our products and services to international clients.

Day-to-day activities:

• Conduct outbound and inbound phone calls to relevant decision-makers.
• Sell our products across Europe briefing customers on available offerings and services.
• Hit financial targets based on revenue generated.
• Acquisition of new customers from our CRM system as well as cross and up-selling to existing customers.
• Inform Corporate of products and services.
• Pipeline management and self-prospecting.
• Respond to email campaigns.
• Bring closure to bookings by appropriately following up with relevant people.
• Liaise with customers to ensure customer scheduling needs are met.
• Listen to any challenges and needs the customer may have and manage these challenges to the customer’s satisfaction.
• Effectively manage customer complaints

Requirements Skills or Experience:

• 1-1.5 years in an outbound phone sales role.
• Excellent customer focus and listening skills.
• Excellent relationship building and interpersonal skills.
• Experience in a high call volume environment.
• Detail orientated
• Track record in reaching revenue targets.
• Proficient in the use of Microsoft Office tools (Excel, Word, and PowerPoint) and CRM experience.

Other Skills or Experience – an advantage: 

• Good understanding of the business model and the value they add on a community and national level, to both young people and adults.
• Good understanding of the challenges faced by families and young people in an ever-changing technology world.

Core Competencies:

We value and reward 5 competencies for all our staff:

• Respect
• Learning
• Humility
• Teamwork
• Customer Focus

Core Competencies:

• Competitive Salary and Commissions (Uncapped)
• Comprehensive Sales training in our products and solutions
• Career development and progression opportunities
• Regular sales incentives
• Fun and challenging team atmosphere