← All case studies
VOICE AI

Real-Time Voice AI System

A multi-channel conversational AI platform designed for browser and telephony interactions with real-time speech processing, session recovery, and enterprise observability.

Browser VoiceTelephonyRealtime
Real-Time Voice AI System
2Channels unified
RedisSession recovery
LiveSpeech processing
ObsEnterprise visibility

The challenge

The system needed to unify browser and phone conversations while preserving real-time responsiveness, reliable session recovery, and visibility for production operations.

Our approach

  1. 1Browser and phone voice channels unified.
  2. 2Redis-backed session recovery architecture.
  3. 3Real-time speech with Deepgram and Twilio.
Next case study

AI-Powered GitLab Code Reviewer

Read next  →