by Fatima Nomaan | Aug 19, 2026 | Conversational AI
SUMMARY The global AI in insurance market was valued at $10.36 billion in 2026 and is projected to reach $154.39 billion by 2034. The industry has moved from evaluating AI to budgeting for it. AI-driven customer service platforms handled 68% of routine insurance...
by Fatima Pervaiz | Jul 23, 2026 | Conversational AI
Industry estimates suggest that by 2026, over 75% of banking interactions are expected to be handled by AI-powered conversational agents, up from just 20% in 2021. This is not a future prediction. It is happening now. Customers no longer tolerate waiting on hold for...